Privacy Policy
Last updated: 14/03/2025
At WOMAS, we respect your privacy and are committed to protecting your personal data. This policy explains how we collect, use, store and protect your information.
Company Information
Company name: WOMAS
Registration number at the Dutch Chamber of Commerce: 66035651
Location: Westblaak 92, 3012KM, Rotterdam
E-mail: shopwomas@gmail.com
Telephone number: +31626912188
2. Data We Collect
When you visit our online shop or make a purchase, we may collect the following data:
2.1. Personal data provided by you
First and last name
Billing and shipping address
Phone number
Payment information (processed securely by our payment providers)
2.2. Data collected automatically
When you visit our website, we may collect information automatically using cookies and similar technologies, including:
IP address
Browser and device type
Pages visited and time spent browsing
3. Purpose of Data Processing
We use your personal data for the following purposes:
Process orders and payments
Manage shipments and returns
Send notifications about your order
Customer service
Marketing and promotions (only if you have given your consent)
Improve the user experience in our shop
We do not sell or share your personal data with third parties, except where necessary for the processing of payments, shipments or legal compliance.
4. Legal Basis for Data Processing
We process your personal data on the basis of:
Contractual compliance: To process your purchases.
Legitimate interest: To improve our services and prevent fraud.
Consent: For marketing and optional cookies.
Legal obligations: Where we are required to retain information for tax or regulatory purposes.
5. Third Parties with Whom We Share Data
We may share personal data with third parties only where it is necessary for the services we provide:
Payment providers (Stripe, iDEAL, etc.)
Courier companies for the delivery of products
Email marketing platforms (if you have subscribed to our newsletter)
Legal authorities if required by law
These third parties are obliged to comply with the GDPR and ensure the security of your data.
6. Security of your Data
We protect your data with technical and organisational security measures, including:
SSL encryption to protect data transmission
Restriction of access to authorised personnel only
Fraud and unauthorised access detection systems
Despite our best efforts, no online platform can guarantee absolute security.
7. Data Storage and Retention
We keep your personal data only as long as necessary to fulfil the purpose for which it was collected or as required by law.
Examples:
Order data: Up to 7 years (due to tax regulations in the Netherlands).
Contact and support data: Up to 2 years after the last interaction.
Newsletter subscriptions: Until you withdraw your consent.
8. Your Data Rights
Under the GDPR, you have the following rights:
Access: You can request a copy of the data we hold about you.
Rectification: If any of your data is incorrect, you may request that it be corrected.
Deletion ("right to be forgotten"): You can request deletion of your data when it is no longer needed.
Limitation of processing: You can request that we only use your data for certain purposes.
Opposition: You can object to the use of your data for marketing purposes.
Portability: You can request that we send you your data in a structured format.
If you wish to exercise any of these rights, please contact us at 📧 [Contact email].
9. Cookies and Tracking Technologies
We use cookies to improve your experience on our website. You can manage your cookie preferences in your browser settings or on our Cookie Policy page.
10. International Data Transfers
If we transfer data outside the European Economic Area (EEA), we ensure that the recipients comply with the GDPR through appropriate data protection arrangements.
11. Changes to this Policy
We may update this Privacy Policy at any time. We will notify you of significant changes via our website or email if necessary.
12. Applicable Law and Dispute Resolution
This policy is governed by the laws of the Netherlands. Any disputes will be resolved in the courts of Rotterdam, the Netherlands.
13. Contact
If you have questions about this Privacy Policy, please contact us at:
📧 shopwomas@gmail.com
📞 +31626912188
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